Santa Croce Small Bamboo Green

Order Preparation Time:

Please allow 3 business days for order preparation.

Shipping Time:

Standard shipping time is 3-4 business days.
We are not responsible for any additional delays caused by the transporter.

Delivery Methods:

• Standard Home Delivery in Europe: €10
• Standard Delivery in the UK: €25
• Standard International Delivery: €40

Taxes & Duties:

UK customers are liable to 21% Import Taxes. This is payable to our shipper (DHL) upon arrival in UK before delivery.

We ship to all destinations outside UE on a DDU basis (delivery duty unpaid) which means we are responsible for ensuring goods arrive safely to customers destination and customers are responsible for import duties.

For Customers in European Union Countries:

• Packages must be inspected by the customer within 14 days of receipt; claims will not be admissible beyond this period.
• To initiate a return, send an email to orders@dragondiffusion.com within 14 days of receiving the goods. Include the following information in the email: Name, order number, and reference the product(s) to be returned.
• Returned product(s) must be new, unused, and in their original box in perfect condition. Any unpackaged product will be refused or subject to a €9 withholding on the refund.

For International Customer (Outside EU Countries):

• All sales are considered final for international orders. By completing the purchase, the customer acknowledges and agrees to this no-returns and no-refund policy.
• We recommend carefully reviewing product details and specifications before placing an international order.